JGD,
Richa

http://www.cheapairlinetickets.co.in

I booked a trip to India via Make My Trip (MMT), it involved a change of 3 flights. I had to cancel that booking but intended to use it within expiration period of 6 months, moved to another city but still planned to go back to previous city just to utilize the tckt. So, I was going to take 4 flights to get to India and another 3 while returning. But I was willing to do that to avoid mental trauma of talking with MMT (previous experiences had already left a bitter taste) However, few days later, my health got really worse and because the path to recovery is a long process, I asked for a refund based on my health documents. For 3-4 weeks they refused saying I wasn't hospitalized so I wasn't eligible. Then I was asked to talk with Malik Manjoo in NYC, for 3 weeks he assured me I'll get a refund check ASAP. Then he backed out saying the airlines will instead give me a non-stop tckt to India so I don't have to travel 4 flights. He assured me that it is MMT's responsibility if things go wrong. I called several times on their toll free #s, each time a different reply with a patent "I apologize for the inconvenience, someone will get back to you within an hour/few hours" but that never happened. Today on the last day of the ticket expiration date, I called over 10 times and finally they said I should pay $325 more, get the same 4 flight itinerary. I was like, if my health permitted me to do that, why would I in the first place begin this whole thing? But they are just insensitive. I suffer from vertigo at times and have passed out few times. I told the exec that 4 flights will increase my ailment, I would be a liability for co-passengers, why put them through trouble? I want to be a good Samaritan but these rogues are just not concerned! More so I never ever shared my dad's name or email ID with them, there are prior emails of the same ticket which don't have his name. But then when I asked for a refund, they included my dad's professional work ID in our email convos- how did they find out that? I called and warned them, again they did that- again warned. Today when finally I told them l will let the ticket go, not spend more money, I told this guy Deepak negi how stupid his co-workers were to include dad's email ID. Guess what? 15 mins later, Deepak Negi writes to me my whole ticket history with cc to my dad again! What language am I supposed to talk with them in? I even sent them an email asking them not to do so, but no help. My dad doesn't work there anymore but the company was still scanning his emails so imagine a woman's embarrassment that her dad's ex-coworkers know of her personal health issues! So anyways, I've complained to the BBB and some other websites. Not sure if it'll give me my money back but at least I can reach out to public and tell them to stay away from these rogues. Their exec tells me "you can email us your feedback on this ID" I thought who writes to OSama saying "you killed too many people, here is my feedback for the damage you caused in my life" Seriously????